Other insurance claim
Make other insurance claim
If you want to register your claim as soon as possible, fill in the online form and submit your claim.
In the event of an accident, it is important to stay calm and take the steps that will help you record the damage correctly.
What to do in the event of an accident?
First of all, when any incident occurs, you should take all possible measures to avoid or reduce any potential damage:
1. Stop the spread of damage
Depending on the nature of the accident, take reasonable steps to avoid or minimize potential damage and follow our instructions if such instructions have been given.
2. Inform us
Additionally, you must inform us verbally within 24 hours and follow up with a detailed written report within 3 (three) calendar days via the website www.ergo.lt/zalos or by calling the short number 1887 (from abroad +370 5 2683222).
3. Register the damage
The most convenient way to report a claim is through the self-service website mano.ergo.lt. If you do not have the possibility to identify yourself, you can also report a damage on the website online.ergo.lt/en/damages. There you can also submit all documents related to the incident.