People and society
Employees
Our employees’ wide range of qualifications, experiences and ways of thinking are of great benefit to ERGO. That's why we want to support and promote this diversity and potential of our employees as an integral part of our corporate culture. Employing people of different ages, genders, nationalities and beliefs can help improve problem-solving and decision-making, and develop creativity and innovative approaches.
The link between the objectives of our employees and the sustainability objectives defined in the “Ambition 2025” programme is ensured through an annual process of objective setting and evaluation. Each individual's objectives are set in line with the objectives of the business unit represented and the company's strategy, one of the pillars of which is "Sustainable Success".
The company's remuneration policy and related guidelines state:
transparency and consistency in the application of remuneration principles
compliance with relevant international and national regulatory requirements, including Solvency II
the obligation to ensure remuneration principles that are consistent with the insurance company's long-term strategy, risk strategy and appetite
observing of prudent and effective risk management principles
The company's remuneration policy and related guidelines state
The process of reviewing remuneration
takes place annually in line with the company's salary budget, and changes may be introduced based on an assessment of the performance of the employee within the salary range for the position, the company's financial performance and the general state of the market
Remuneration Committee
the company has an independent Remuneration Committee that oversees the development, implementation and process assurance of remuneration policies and regulations
The work environment at ERGO
You can find out more about the work environment at ERGO, values and employee benefits in the Careers section.
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Partners
Procurement principles
ERGO is constantly looking for new and qualified suppliers who value long-term relationships and partnerships.
ERGO is part of a global group and purchases a wide range of goods and services worldwide. Our procurements are based on the best overall value, i.e. in terms of quality, time and cost, and always respect the principles of compliance. In this way, we help to make a significant and sustainable contribution to the success of ERGO.
One of our key procurement criteria is a high sense of responsibility towards the company throughout its value chain. ESG: Environment, Social and Governance principles are crucial to our work. Therefore, we demand that our suppliers also implement sustainable business practices.
Sustainability and transparency in the value chain are as important to us as price or quality for a successful partnership. These principles apply to all business units as well as to our parent companies, ERGO Group AG and Munich Re.
Besides, the first step to becoming a supplier/cooperation partner is to comply with the Supplier Code of Conduct and therefore with the principles of the UN Global Compact movement.
Compliance is ensured by signing a Corporate Responsibility Agreement, which is mandatory for all our partners and suppliers:
United for the future
Us - at the office
At ERGO, we are increasingly paying attention to our daily habits and changing them to care for the environment we all live in. Let's start with small steps to make big things and changes happen in our common home - across Lithuania, the Baltics and the world!
We take care of rational resource management on a daily basis, encouraging our employees to use electricity wisely, conserve water and save paper. With the introduction of digital solutions, we are increasingly using electronic signatures in our office work, thus reducing the circulation of paper documents.
We give used paper a second life by recycling it regularly. In 2023, we recycled 19 tonnes of paper.
We have moved away from plastic cups and containers. To quench our thirst and consume the water we need every day, we are each using our reusable water bottle, glasses or personalised mugs.
Every year, we implement challenge activities for our employees, encouraging them to walk more and use more environmentally friendly ways of getting around, which also promote healthy lifestyle.
- For several years now, ERGO has been moving away from waste baskets in its offices and has introduced centralised bins for waste sorting. Simultaneously we are regularly informing our employees about proper waste sorting and its benefits. We are aware that waste sorting is one of the simplest, but essential things everyone of us can do caring for the environment.
Caring for the environment with our customers
We were one of the first insurers to give our customers the opportunity to move away from plastic health insurance cards and printed policy descriptions by introducing a new solution in 2015 - the ERGO Health Insurance App. In 2023, 99% of ERGO health insurance customers were already using the app, where all the information they need is available digitally.
Social projects
ERGO has a long tradition of providing support to the public. Supporting public interests, ERGO implements both social sponsorship projects, as well as corporate responsibility activities and gives donations.
As a socially responsible company that wants to make a real contribution to solving problems that are important to society, we are supporting projects that are binding on our values and the company's core business. Our priority areas for public support in Lithuania are:
promoting public awareness/involvement
promoting a healthy lifestyle
educating on various security issues
environmental protection
promoting public awareness/involvement
promoting a healthy lifestyle
educating on various security issues
environmental protection