Process Efficiency Specialist (Maternity cover)
Come and join ERGO in a Baltic role as – Process Efficiency Specialist.
We are seeking an experienced Process Efficiency Specialist to join our team on a temporary contract basis (approx. 2 years) to cover maternity leave. In this role, you will be responsible for implementing value-adding process management, with a focus on operational risk management at the process level. You will work closely with business units to analyze, improve, and harmonize processes across the Baltic States using ADONIS and Archer methodologies and tools.
Your main responsibilities:
Implement value adding process management including operational risk management on process level using the methodology and tools (ADONIS and Archer) provided by ERGO Group.
Provide operational support, guidance and trainings to business units in process management.
Manage process value chain in BPM tool (Adonis) and provide guidance and support to the process owners/managers while working with the processes.
Work and cooperate with business units to analyze, review, identify and document business processes and improvement opportunities to increase efficiency, harmonize across mirror functions in the Baltic States and coordinate process improvements.
Participate in projects, especially in the area of process management.
Develop own knowledge and increase professional qualification.
Our expectations:
Higher education (preferable: business administration or similar).
Experience in process management (preferable: certification in Lean or other process management methodologies/techniques).
Excellent knowledge of English and local language skills.
Experience in insurance or financial industry.
Knowledge of the Internal Control System methodology.
Analytical and problem solving skills - both individually and through cross-functional teams.
Strong verbal and written communication skills.
Ability to work proactively and high sense of responsibility.
Why choose ERGO:
Our focus is on the well-being of our employees because it is a medium through which we can provide care and security to our customers. This is why we create a healthy, sustainable and positive working environment, where everyone can develop, grow and contribute. Grow with us – in an exciting job with lots of opportunities for growth!
Work-Life Balance
Work in a way that suits you – hybrid work model, workations, 5 additional vacation days, and flexible start times.
Focus on Professional Growth
Join a successful, growing international company where you can learn, grow, and work towards your career goals.
Financial Benefits and More
Health insurance after the probation period, substantial discounts on ERGO insurance products, home office setup compensation, bonuses, and gifts – all for ERGO employees.
Supportive Community
A professional and always helpful team is the foundation of our daily work. We strengthen our sense of community through company events, team-building activities, volunteering (with one extra day off for this), and other initiatives.
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More about ERGO
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Life at ERGO
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