IT Governance Manager
We are looking for an IT Governance Manager to establish and oversee governance frameworks, ensuring compliance with regulations (DORA, NIS2, ISO) and corporate policies. The role includes managing IT performance, vendor governance, audits, and emerging technology risks, while acting as a central point of contact for regulators and senior stakeholders.
Key Responsibilities:
Establish, implement, and maintain the IT governance framework, aligning with corporate policies, regulatory requirements (e.g., DORA, NIS2, ISO standards), and industry best practices.
Monitor and report on overall IT performance, service delivery quality, and adherence to agreed SLAs and KPIs.
Oversee and coordinate internal control processes, compliance self-assessments, and audits.
Ensure effective governance of outsourced IT vendors and service providers.
Lead IT governance activities related to procurement, third-party risk management (TPRM), and due diligence.
Coordinate and prepare responses to regulators, internal audit, financial supervisory authorities, and other governance stakeholders.
Provide oversight of ICT process activities (change, incident, problem, and release management).
Ensure proper governance and ethical use of emerging technologies, including oversight of AI solutions and related risk management.
Drive continuous improvement of governance processes, performance monitoring, and IT risk transparency.
Act as a central contact point for governance-related topics within the IT division.
What We Expect:
Bachelor’s or Master’s degree in Information Technology or related field.
Proven experience in IT governance, IT service management, or IT compliance in a financial or regulated environment.
Strong knowledge of governance and compliance frameworks (e.g., COBIT, ITIL, ISO 27001, DORA, AI act).
Experience with third-party/vendor risk management and procurement governance.
Familiarity with EU regulatory framework DORA and financial supervisory authority requirements.
Understanding of IT operations, service delivery processes, and performance monitoring.
Knowledge of AI governance and ethical considerations of digital technologies is an advantage.
Strong analytical, organizational, and communication skills with the ability to interact with senior stakeholders.
Fluency in English and local language skills.
Why choose ERGO:
Our focus is on the well-being of our employees because it is a medium through which we can provide care and security to our customers. This is why we create a healthy, sustainable and positive working environment, where everyone can develop, grow and contribute. Grow with us – in an exciting job with lots of opportunities for growth!
Work-Life Balance
Work in a way that suits you – hybrid work model, workations, 5 additional vacation days, and flexible start times.
Focus on Professional Growth
Join a successful, growing international company where you can learn, grow, and work towards your career goals.
Financial Benefits and More
Health insurance after the probation period, substantial discounts on ERGO insurance products, home office setup compensation, bonuses, and gifts – all for ERGO employees.
Supportive Community
A professional and always helpful team is the foundation of our daily work. We strengthen our sense of community through company events, team-building activities, volunteering (with one extra day off for this), and other initiatives.
Read more about Privacy Policy for Job Candidates' Personal Data here
More about ERGO
Important things don’t have to be complicated. We know how important it is for you to protect your family, home, health or even a long-awaited trip, so we strive to ensure that you can get insurance as simply as possible, with clear and understandable conditions and with trust. After all, you are making your future plans with us.
Life at ERGO
Learn how we live, work, and lead with shared values.
Fill out the application to apply for a job at ERGO!
