Gjensidige insurance

No. Your existing Gjensidige insurance contract remains valid until its expiry date. You will continue to receive all services and support as usual.

No, nothing has changed for Gjensidige customers. All Gjensidige insurance policies continue to be valid under the terms specified in them.

You can find your insurance policy and other relevant information by logging into the Gjensidige self-service portal here: (link to self-service)

As of April 29th, it is no longer possible to purchase Gjensidige insurance products. From this date, we invite you to purchase ERGO insurance products.

Before your policy renewal date, we will contact you and provide ERGO renewal offer that best suits your needs. You will have time to review the offer and ask any questions.

You can find all Gjensidige insurance product terms and conditions here.

You can access the Gjensidige customer self-service portal via the Gjensidige website or by clicking this link.

Yes, the Gjensidige mobile app is working. You can fully use all its features—view your insurance policies, register claims and check your health insurance balances. (Health balances only applicable for LT, LV)

For Gjensidige customers who wish to make payments for already active insurance policies, nothing changes.
All payments can be made via the Gjensidige customer self-service portal or through other convenient methods indicated in the payment notice.

Customers using e-invoices to pay for Gjensidige insurance policies do not need to take any action: those with automatic payments will continue as usual, and those without automatic payment will continue to pay manually to the Gjensidige account for active policies.

Gjensidige customers can update their contact details by logging into the Gjensidige customer self-service portal or by contacting Gjensidige using the contact details provided here.